Questions
Before you book
What exactly is Saved Package?
A mechanical, through-panel package security unit that installs directly into your existing garage door. Deliveries go into your garage instead of sitting on your porch — no electronics, no subscription, just engineered aluminum and steel.
How does the delivery flap work?
A spring-loaded flap sits on the delivery side, hinged at the top. Carriers lift it, drop the package through, and it swings back closed on its own — no button, no code, no app.
Where do my packages actually go once delivered?
They drop into a collection bag mounted inside your garage, directly behind the unit.
How do I get my packages back out?
Walk into your garage and lift them out of the bag — there’s no separate door or lock on the inside. The unit opens directly into your garage.
Is there a lock on it?
No. The flap is a simple mechanical spring-return design — no lock, keypad, or combination. Security comes from the package being inside your closed garage, not from a lock on the unit itself.
Does it need WiFi, an app, or batteries?
No. It’s fully mechanical — nothing to charge, connect, or update.
Which garage doors is it compatible with?
Most standard sectional garage doors across the Bay Area. We confirm compatibility with your specific door before your install appointment is finalized.
How long does installation take?
About 30 minutes, done by a certified installer.
Does installation void my garage door warranty?
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